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Opinion

Asian companies need to be realistic about what AI can do for them

Productivity gains can fall far short of expectations given need for staff support

| East Asia
Humans have to bear the burden of gathering, labeling and cleaning data to train AI systems. (AIMMO)

Nikki Sun is an academy associate with the Digital Society Initiative of Chatham House, an international affairs think tank in London, and program manager for the AI Governance Initiative at Oxford University. She previously covered technology as a Nikkei Asia correspondent.

Artificial intelligence has emerged as arguably the most exciting new technology in the business world. Enthusiasm has been particularly strong in Asia, where the race to adopt AI has become a strategic imperative.

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